Your Privacy Matters

    Privacy Policy

    How we collect, use, and protect your information on EaseMyExpo the AI-powered 3D trade show booth designer.

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    Introduction

    EaseMyExpo ("we," "us," or "our") operates an AI-powered 3D trade show booth design platform at easemyexpo.in. Our platform allows exhibition agencies, marketing teams, event organizers, booth fabricators, and brands to instantly generate production-ready 3D stall visualizations using AI without any CAD skills or design experience. We are committed to protecting the privacy of all users and complying with applicable Indian data protection laws.

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    Scope of This Policy

    This Privacy Policy describes how we collect, use, store, and share information in connection with your use of our platform and services. It applies to all users, including website visitors, free (starter credit) users, and paid subscribers.

    3

    Information We Collect

    We collect and process the following types of information:

    Account Information:
    When you register or sign in via Google OAuth, we collect your name, email address, and profile picture. This data is securely stored and used to manage your account and design history.
    Design Inputs:
    Information you provide when creating a 3D booth design, including booth dimensions, layout type (inline, 2-side open, peninsula, island), brand colors, logo, materials, furniture and lighting preferences, and any reference images you upload.
    Generated Designs & Design History:
    The 3D booth visualizations generated by our AI, along with your complete design history, are stored and linked to your account so you can review, share, or revisit them at any time.
    Credit & Payment Information:
    For credit purchases, we collect payment details necessary to process transactions through our payment gateway. Full payment card details are not stored on our servers.
    Share Link Data:
    When you generate a public shareable link for a 3D design, we store a unique share ID and the associated design data so that viewers (including unauthenticated stakeholders) can access the design without logging in.
    Authentication Tokens:
    We store session and authentication tokens to maintain your logged-in session securely across visits.
    Usage Data:
    Information about how you interact with our platform, including features used, designs generated, pages visited, and generation times, to help us improve the platform.
    4

    Sources of Information

    We collect information from the following sources:

    • Information you provide directly when registering, designing a booth, or purchasing credits.
    • Google OAuth when you choose to sign in with your Google account.
    • Your uploaded reference images and brand assets provided to guide AI generation.
    • Payment information provided during credit purchases.
    • Usage and interaction data generated automatically as you use the platform.
    5

    How We Use Your Information

    We use the collected information to:

    • Generate AI-powered 3D trade show booth visualizations based on your design inputs in under 30 seconds.
    • Maintain and display your design history so you can revisit or share past projects.
    • Enable public shareable links so you can share designs with clients or stakeholders without requiring them to log in.
    • Manage your credit balance and process credit purchases for AI design generations.
    • Authenticate your identity securely using Google OAuth and maintain session continuity.
    • Analyze usage patterns to improve AI output quality, generation speed, and overall platform experience.
    • Send account-related communications such as credit receipts, design notifications, and support responses.
    • Comply with legal obligations and protect our rights.
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    Legal Basis for Processing

    We process your information based on one or more of the following legal grounds: your consent (for example, when you sign in via Google OAuth), the necessity to perform our contractual obligations (providing AI booth design and credit management services), compliance with legal obligations, and our legitimate business interests in improving and operating the platform.

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    Data Sharing and Disclosure

    We may share your information with:

    • Infrastructure & Cloud Providers: Third-party services that host our platform, store design data, and power AI generation, under strict confidentiality and data processing agreements.
    • Payment Processors: Payment gateway partners who handle credit purchase transactions securely.
    • Authentication Providers: Google, when you choose to use Google OAuth for sign-in.
    • Legal Authorities: When required by law or court order, or to protect the rights and safety of our users and the platform.

    We do not sell or rent your personal data or design data to third parties. Shared designs (via public share links) are accessible to anyone with the link, but are not indexed or distributed by us beyond that.

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    Data Retention

    We retain your account information and design history for as long as your account is active or as needed to provide services. Generated 3D designs and associated inputs are stored for the period specified by your plan. Authentication tokens are stored for the duration of your session. We regularly review stored data to ensure it remains accurate and up to date. You may request deletion of your data at any time by contacting us.

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    Data Security

    We implement appropriate technical and organizational measures to protect your information, including:

    • Encrypted storage of design data, brand assets, and account information.
    • Secure HTTPS communications across all platform interactions.
    • Google OAuth for secure, password-free authentication.
    • Access controls ensuring only authorized personnel can access user data.
    • Regular security assessments and updates to our infrastructure.
    10

    Rights of Individuals

    You have certain rights regarding your personal information, including the right to access, correct, delete, restrict processing, and data portability. You can review your design history and profile information directly through your account. To request deletion of your account or data, or to exercise any other rights, please contact us at hello@easemyexpo.in.

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    Cookies & Tracking

    We use essential cookies and local storage to maintain your authenticated session and remember your preferences. We may also use analytics tools to understand platform usage. You can control cookie settings through your browser. Note that disabling essential cookies may affect your ability to use the platform.

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    Grievance Redressal

    If you have any concerns or complaints regarding our data practices, please contact our Grievance Officer or visit our Contact page:

    We will acknowledge and address grievances within the timelines prescribed by applicable laws.

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    Changes to This Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our platform features or applicable legal requirements. We will notify users of significant changes by posting the updated policy on our website with a revised effective date.

    Questions About Your Privacy?

    We're committed to being transparent about how we handle your data. Reach out and we'll get back to you promptly.